Privacy Policy
Last updated: October 4, 2026
Introduction
At 8ctane ("Company", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect information about you in a variety of ways:
Information You Provide
- Account registration information (email, name, age)
- Profile information (sport, position, skill level)
- Selected video frames and assessment results (original videos stay on your device)
- Communication with our support team
- Payment information (processed securely through third parties)
Automatically Collected Information
- Device information (device type, operating system, browser)
- Usage data (pages visited, videos uploaded, features used)
- IP address and location data (general)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your requests and transactions
- Send you service-related announcements
- Respond to your inquiries and customer service requests
- Improve user experience and analytics
- Detect and prevent fraudulent activity
- Comply with legal obligations
Assessment Frames
Original videos are processed on your device. Selected image frames are uploaded for analysis and stored with your assessment so you can review them alongside the results.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
Third-Party Services
We may share information with third-party service providers who assist us in operating our website and providing our services:
- Cloud hosting providers (AWS)
- Payment processors
- Analytics services
- Customer support platforms
Youth Accounts
Parents and guardians should review account consent requirements before submitting a youth athlete's information. Contact privacy@8ctane.ai with questions about youth accounts or data deletion.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@8ctane.ai
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy and updating the "Last updated" date above.